Terms & Conditions

We are E Cube Global Trading Limited, trading as Geek Store .  Geek Store is NZ owned business for trading/registration  purpose.

Confidentiality and Electronic Communications

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Geek Store reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

When you visit Geek Store or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Privacy Policy

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to place orders from our catalog and receive updates on our products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Warranty

All of our consumable products (such as mobile phone / tablet cases, screen protectors, chargers and other accessories ) come with a 2-months warranty.  The other electronic devices come with a standard 12-months warranty. We will meet our obligations under the consumer guarantees act. 

Delivery

We endeavour to dispatch packages for in stock items as soon as referenced payments are cleared, and security check for credit cards is complete this normally takes 1-2 working days. If item showing pre-order, delivery time is estimated at 6 to 12 working days.

If an item is out of stock, we will endeavour to contact you as soon as we possibly can.

We send our packages via track and trace postage, and inform customers of the track and trace number via email or through our online order status.

Items ordered during weekends or public holidays will be processed the next business day.

Please note that we do not have any control over the courier companies' delivery times.

Geek Store will make every effort to ensure delivery of goods or performance of services is on time but will not be liable to you for any loss or damage arising in any way from any delay in delivery or performance. All claims for shortage or damage during delivery must be made to the carrier within seven days of the date of delivery.

You must immediately inform the courier company and us. We will pursue the matter from our side. It involves a lot of paper work. Usually it takes between 7- 15 working days. More time if their investigation requires more details. Once the courier company accepts the liability for the loss or damages, we will send the product(s) again or give you the full refund.

Packaging & delivery Charges

Payment

Our Online-Store accepts payment by:   Visa, Master Card, Payapl, POLi Payment( Internet Banking ).

If the online order has been paid by credit card and you have selected to pick up the item, then we will also ask you to show us the credit card used with your photo ID for us to conduct our verification checks.

The name that will appear on customer statement will be Geek Store.

Credit Card

Our Online Credit Card payments are processed by eWay on a Secure Server to ensure your safety and will not save your card details on our end.

All online credit card payments are subject to our verification procedures. If we are unable to verify your details, we will notify you and will need further information to process the order.

Make sure to leave your landline number or mobile number, this will help speeding up the process.

Descriptions, Pricing, and Purchases

The currency used in Geek Store website is New Zealand Dollar.

Geek Store attempts to be as accurate as possible. However, Geek Store does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Geek Store is not as described, your sole remedy is to return it in unused and good condition.

Despite our best efforts, a small number of the items in our catalog may be mis-priced. If we discover a mis-pricing, we will do one of the following:

• If an item's correct price is lower than our stated price, we will charge the lower amount and ship you the item.
• If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

Payments are charged at the time you place your order.

All items purchased from Geek Store are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Due to the nature of our business prices may drop at anytime. The purchase price is final.

Online prices may vary from store prices.

Refund and returns

Please see our Refund policy page to get more details.